Return Policy

Return Policy

Last Updated: October 30, 2025

At Elements of Grace Co., every candle is hand-poured with care in the mountains of Running Springs, California. We pour our hearts into creating candles that fill your space with warmth, beauty, and grace.

Your satisfaction is our top priority. While we’re unable to accept returns or exchanges due to the handmade and consumable nature of our products, we want you to truly love your experience with us.

If your order arrives damaged, incorrect, or if something isn’t quite right, please reach out to us within 10 days of delivery using the form below with your order number and a photo of the issue.

If your order arrives damaged in transit, please submit 5 photos of the damages using the form below as this is what is required to file claims with USPS and UPS.

We’ll be happy to make it right — whether that means sending a replacement, issuing store credit, or finding another solution that ensures you’re completely happy.

Thank you for supporting our small business and understanding the care and craftsmanship that go into every Elements of Grace Co. candle.

If applicable
Please include if you prefer to be contacted via phone.
Please include 5 photos if your order was damaged in transit

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All Rights Reserved.